2:30 PM – 2:45 PM
WELCOME NOTE : SETTING THE CONTEXT
2:45 PM – 3:30 PM
DIGITAL TRANSFORMATION – FROM THE TRENCHES
What are the lessons from successful digital transformations? What are the pitfalls one encounters, and how do you get past them? How do you get the team ready to execute? Learn from the masters…
3:30 PM – 4:15 PM
WINNING CUSTOMERS THROUGH CUSTOMER EXPERIENCE
How does one create the right customer experience to wow your users? How does data and analytics play a role here? How do you use digital engagement tools to drive retention? Our expert panel of digital leaders from the consumer industry will enlighten you.
4:15 PM – 4.30 PM
COFFEE & NETWORKING
4:30 PM – 5:15 PM
DIGITAL & THE FUTURE OF HEALTHCARE
Everyone is leaning on digital to drive better outcomes in healthcare. What are the initiatives that we think can benefit the industry, whether its IoT, mobility, virtual reality and so on? Our panelist from the Healthcare industry discuss.
5:15 PM – 6:00 PM
THE NEXT WAVE OF INNOVATION ( AI, AR/VR, BLOCKCHAIN)
What is the next wave of technologies that will drive disruption in the marketplace? How do you create business cases for rolling out your first set of innovations? Our expert panel dyed deep in emerging tech will discuss.